Step 1 of 9

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  • Are you achieving most of your goals within an acceptable timeframe?

  • I set out with clear goals, but I'm continually run off the rails by unplanned events.

  • I'm frustrated and underachieving most of the time.

  • I'm doing better than the average around me, but I just know I could do better.

  • I set clear, measurable goals and usually achieve most of them on time or under.

  • Do you have a clear, simple Purpose Statement about why your business exists?

  • How about, "To pay this month's wages and bills"? That about cuts it.

  • 'World Domination' sums it up - but I can't tell anyone that.

  • I have a clear purpose and I think I demonstrate that most days.

  • Everyone in our business, and many outside it, understand exactly why we exist.

  • How focused are you and your people on those products, services and actions that you can deliver at 'world's best' standard?

  • We'll do lots of things that fit our skillset and work ridiculously hard, but the market is hard and we struggle for profit.

  • We have fantastic capacity and plenty of opportunity but so many things seem to get in the road of our execution that we lose too often when we should win.

  • We have worked out what we are best at and do it well, but I know there is a level or two above where we are but don't know how to get there.

  • We focus ruthlessly to excel at delivering only 'best of breed' products for which we can gain a premium.

  • Do you have a clear statement of your Enterprise Values that determine how you and your people behave doing business?

  • I really struggle with the idea of telling people how to act, or how I want them to behave. When I've tried this, I've failed.

  • We have Procedures, a Code of Conduct, rules galore, but unless you are continually harping on them and pulling people up, they go by the wayside.

  • We have a strong Code of Conduct and most people comply but I can see opportunity in a deeper buy-in.

  • We have a clear and simple set of Values. We talk about them routinely and they govern our internal and external behavior and relationships.

  • Do you have defined Enterprise Strategic Goals for (say) 3 years out, and 1 year out and are they a regular point of reference?

  • Setting long-term goals doesn't work as things change too rapidly.  Our goal is too often a case of 'surviving the current crisis'.

  • We set goals but almost immediately fall behind their timelines and end up in survival mode, fighting fires, reworking things, and patching up.

  • We achieve most of our goals, though sometimes slower than planned, sometimes at lower margins, but overall we we're making good progress.

  • We have 'big picture' long- term goals. Our near-term goals are detailed and summarized to numbers and dates, that are constant guides to our progress and continually reshape our execution.

  • Do you have the right people on your bus?

  • It is extremely difficult to find good people who'll work for reasonable wages and not ask for the earth. Too many just want 'a high- paying easy job' and won't take responsibility and work hard.

  • We've got some good people and some not-so-good, but it's hard to find replacements in our market and so we make do.

  • We have a better-than- average team who perform well but while I know we could better, I don't know how we get there.

  • I feel we're finally at a point where we have the right people on board, and that they have taken ownership and are driving the bus. It's a pleasure to work here.

  • Do you lead others to do most of the driving of your business?

  • I have staff who don't get it. I delegate but get frustrated and often end up doing it faster myself.

  • I lose my cool when people just 'turn up', don't think things through, and don't care about what they are doing or the quality of what they produce. They are holding me back!

  • I have some good and some poorer performers on my team, but they are better than average and work well enough, but it takes constant supervision.

  • My team runs the business, sometimes better than I do. They occasionally look to me for validation of strategy, or a pat on the back when they do well.

  • Do you have a written Business Plan to which your key people have contributed and regularly refer?

  • Everything changes so fast that writing a plan is a waste of time. Everyone here knows what the immediate priorities are (survival) and gets on with it.

  • We have a Strategic Plan, but it's been hammered by events in our market and business and so there's no point in looking at it until we get things under control.

  • We have a written plan for each Strategic Goal; we have measures to tell us if we are on track; we review progress quarterly - and we're on track.

  • We have a One Page Strategic Plan and a Dashboard that are visible to all, which we review regularly and tweak as we go.

  • Final Step

    One final step before we send you your results, which will enable you to understand where you are and where you want to be.

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